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Owners & investors

Owners & access — FAQ

Reports, distributions, and what you can see. · 2 min read

Why can’t I see tenant details?

To protect tenant privacy, owners get financial and building-health visibility, while tenant personal information stays with the management company.

Where are my statements?

Open Statements on your owner dashboard for month-by-month detail, each with a plain-English summary.

How do I reach my management company?

Use Messages on your owner dashboard.

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