Owners & investors
Owners & access — FAQ
Reports, distributions, and what you can see. · 2 min read
Why can’t I see tenant details?
To protect tenant privacy, owners get financial and building-health visibility, while tenant personal information stays with the management company.
Where are my statements?
Open Statements on your owner dashboard for month-by-month detail, each with a plain-English summary.
How do I reach my management company?
Use Messages on your owner dashboard.
Related articles
Didn’t find what you needed?
Contact support