Leasing staff

Send an application to a prospect

Create an offer (lease page) and send the apply link.

What documents an applicant provides

The standard checklist and how to see what’s missing.

Download all of an applicant’s documents

Export the full document set as a ZIP or one merged PDF.

Apply a prospect to a different unit

How to move someone to another listing.

Refunds & the application deposit

How the refundable deposit and the application fee work.

Account & access — FAQ

Login, passwords, and roles.